Medical Assistant - September 2022

Clinical Support · White Plains, Maryland
Department Clinical Support
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $15-$17

Position: Medical Assistant

Classification: Hourly

Position Summary:
The Medical Assistant is responsible for triaging patients and setting up the exam rooms in preparation for the physician.

Primary Responsibilities

Clinical Duties

  • Taking medical histories
  • Explaining treatment procedures to patients
  • Preparing patients for examinations
  • Assisting the physician during examinations
  • Collecting and preparing laboratory specimens
  • Performing basic laboratory tests
  • Instructing patients about medication and special diets
  • Preparing and administering medications, including intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider
  • Transmitting prescription refills as directed
  • Phlebotomy
  • Wound care and changing dressings
  • Answer, scribe, and transfer incoming communication and inquiries by phone and email
  • Respond and comply with requests for information
  • Schedule, confirm, and maintain timely appoints of patients via phone, online, and patient portal
  • Verify insurance information and verify co-pays, deductibles, and balances
  • Inform patients of medical office policies and procedures
  • Back-office support with chart prep, insurance verification, and pre-authorizations, as needed
  • Respond to incoming medical record requests
  • Maintain patient confidentiality at all times
  • Perform other duties as assigned

Knowledge, Skills, and Abilities:

  • Knowledge of medical terminology, procedures, and diagnosis preferred
  • Understand general administrative processes
  • Ability to multitask within a high-functioning, fast-paced, multidisciplinary medical center
  • Working knowledge of healthcare insurance preferred
  • Knowledge of EMR preferred
  • Individuals must be skilled in verbal and written communication skills, able to read from a script
  • Able to develop good customer relationships to achieve customer satisfaction
  • Ability to self-manage and be productive with minimal supervision
  • Project management
  • Attention to detail
  • Cheerful attitude


  • High School Diploma required
  • 1-2 years experience in a medical clinic or medical call center environment preferred

Essential Functions/Physical Requirements:
The requirements below are required with or without reasonable accommodations:

  • Ability to tolerate walking, standing, and sitting throughout the day.
  • Ability to meet the attendance requirements for the position.

Thank You

Your application was submitted successfully.

  • Location
    White Plains, Maryland
  • Department
    Clinical Support
  • Employment Type
  • Minimum Experience
  • Compensation